Frequently Asked Questions
EVERYTHING YOU NEED TO KNOW ABOUT THE BRIDAL HELPLINE
A Bridal Help Session is your opportunity to get some of those wedding planning questions (specifically the ones that are stressing you out) answered from a certified wedding planning expert without paying the high cost associated with hiring a full time wedding planner. You will be able to chat via phone for a short period of time on an as needed basis to get the specific help you need!
What is a Bridal Help Session?
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Our Bridal Help Sessions can be scheduled around your own personal schedule in two convenient lengths of time - 25 minutes and 50 minutes.
How long are the Bridal Help Sessions?
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The Bridal Helpline is the first service of its kind that allows you to engage certified wedding planners who have been through the wedding planning trenches. Our consultants are your extra layer of confidence when it comes to making those final decisions you may have researched hundreds of times. Your wedding is one of the most important days of your life and we want to help you find the answers you need to have the wedding day you deserve!
How is the Bridal Helpline different from other wedding resources?
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Certainly! If you are already working with a wedding planner and just want a second opinion, we are here to help. Our goal is to fill in the gaps during your wedding planning process and make your life easier, no matter where you are in the process!
Can I use the Bridal Helpline if I already have a wedding planner?
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Scheduling your Bridal Help Session couldn’t be easier! Simply find an available time slot on the scheduling calendar that works for your schedule. Then select and pay for your desired appointment length. Then you will receive an email confirmation with all of your appointment details. It is as simple as that!
How do I schedule my Bridal Help Session?
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Simply stated… Anything goes! This is your time to get help on any aspect of your wedding planning process, and we want to make sure you get all of your questions answered. We know there are many questions that you could ask, so here is a list of some of the common questions that our brides ask:
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Since I am planning my own wedding, should I hire a day of coordinator?
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Are there benefits to having a seated reception dinner versus a buffet?
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Can you recommend flowers for my centerpieces some size, but not break the bank?
Also, if you have any specific links to images or Pinterest boards you have created, you can provide those upon booking your session for your consultant to view.
What type of questions should I ask my Helpline Consultant during my Bridal Help Session?
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In order to make sure that your Bridal Helpline Consultant is prepared for your session, we require all sessions to be scheduled at least 24 hours in advance. This provides your assigned certified wedding planner with ample time to prepare to provide you with the specific advice you are looking for.
How far in advance do I need to schedule my Bridal Help Session?
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Although not a common occurrence, sometimes Brides cancel their sessions and there will be a same day opening on the calendar. If you happen to see a same day opening, we would love to help you through your emergency situation, so please schedule your call!
What if I have a wedding emergency and need to schedule a same day session?
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All of our consultants are certified or credentialed wedding planners with a wide range of experience in all areas of the wedding planning process. Unfortunately, we don’t allow you to select a specific Bridal Helpline Consultant when scheduling your session. But don’t worry, no matter who is assigned to help you, you will receive the same quality of advice!
Can I select a specific Bridal Helpline Consultant for my scheduled session?
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Our consultants have engaged vendors from various parts of the country and will be able to give you recommendations on nationwide resources you may be able to benefit from. Since our consultants may not be in the same geographic area as you, they won’t be able to provide you with local vendor referrals.
Do Bridal Helpline consultants provide vendor referrals?
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When you schedule your session, you will receive a confirmation email with your Bridal Helpline Consultant’s name and telephone number. Just call this number on the day and time of your session to get all the wedding advice you need!
On the day of my Bridal Help Session, how will I connect with my certified consultant?
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As of right now, we do not allow for session extensions since each of our consultants are assigned to Brides at least 24 hours in advance. If you need more time, don’t worry, you can always schedule another session!
Can I extend my Bridal Help Session if it is too short and I need some more time?
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Although we do our very best to provide excellent service and advice, we know every bride is different. There may times when you may not agree with some of the advice you receive during a Bridal Help session. If this happens, fret not! There is absolutely no pressure to use all the advice you receive. Our consultants are there to provide you with their expert opinion and equip you with the knowledge you need to make the most informed decision possible.
What if I don’t agree with some of the advice that I receive from my Bridal Helpline Consultant?
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Our Bridal Helpline Consultants have experience in a wide array of ceremony types across different cultures and religious background. If you are looking for help pertaining to a specific type of faith-based or cultural wedding ceremony, please indicate that upon booking and we will certainly be glad to help!
